Workarea Listrak

Integrate the Listrak ERP with the Workarea platform. This plugin currently implements the following Listrak features:

• Page view tracking
• Cart abandonment
• Transactional email delivery
• Automatically subscribing users to a distribution list

Add the gem to your application's Gemfile:

# ...
gem 'workarea-listrak'
# ...

Update your application's bundle.

cd path/to/application
bundle

Update your config/secrets.yml file with your api credentials:

listrak:
  data_api:
    client_id:
    client_secret:
  email_api:
    client_id:
    client_secret:

Most listrak configuration is set via the admin; you will need to set the Default List in the admin after installing the plugin.

Workarea.config do |config|
  config.listrak.analytics = {
    merchant_id: 'LISTRAK MERCHANT ID',
    email_capture_ids: 'EMAIL FIELD IDS USED FOR JAVASCRIPT ABANDONMENT'
  }
end

When customers sign up for the newsletter within the popup dialog or create a new user account, Workarea::Listrak will send the email and any other user-specific information to Listrak. This occurs immediately in a background job during creation of a Email::Signup.

The following will be sent to Listrak via API whenever they are created or saved:

• Customers
• Orders (on order place)
• Products

This library is capable of replacing the internal application mailers with API calls to Listrak's email delivery service, passing it the data that it needs. To generate a new transactional message class, run:

$ bin/rails generate workarea:listrak:message OrderConfirmation

This will generate a class app/messages/workarea/order_confirmation_message.rb

You will need to define the message_id and messsage_attribute as well as define the methods for these values. For example:

module Workarea
  module Listrak
    class OrderConfirmationEmail
      include Listrak::TransactionalMessage

      attr_reader :order

      message_id 11838256
      message_attributes(
        order_date: 2446175
      )

      def initialize(order)
        @order = order
      end

      private

        def email_address
          order.email
        end

        def order_date
          order.placed_at.to_s
        end
  end
end

To send the message, call the #deliver method:

OrderConfirmationMessage.new(order).deliver

All of Listrak's JS code blocks respond to the listrakAsyncListener event, which is triggered after Listrak's external "SDK" code is loaded onto the page. Workarea's analytics adapter encapsulates this as a public method called addListrakListener.

It's important that the init function from Storefront's analytics.js is called prior to the listrak.js init, so events can be registered before the SDK is loaded. This happens out-of-box, but is mentioned here if an implementation team creates their own application.js.erb manifest manually, or other modules that implement more Listrak features (like recommendations) are added to your application in the future.

To reiterate, listrak.js needs to be your last initialized JS module.

See https://developer.workarea.com for Workarea Commerce documentation.

Workarea Listrak is released under the Business Software License